Redeeming Rewards
Learn about redeeming Oracle Support Rewards.
To redeem rewards, the following is required:
- An account in Billing Center.
- The Billing Center account must be authorized to pay invoices.
- The exact same email address used to sign in to the Billing Center must be in the list of authorized users to redeem rewards.
- Entering a redemption code when prompted in the Billing Center.
When you add an authorized user to redeem rewards, the authorized user receives an email that they're now eligible to redeem rewards. Click the Redeem Rewards button in the email, which takes you to the Billing Center where you can redeem rewards. The email also contains the redemption code that allows you to apply accrued rewards toward support invoices in the Billing Center.
In addition to the email method of starting the rewards redemption process, you can also use the Oracle Support Rewards page in the Console to get started.
After clicking Submit Payment, the redeemed reward data is updated in the Oracle Cloud Infrastructure Console's Oracle Support Rewards page. The Available Support Rewards, Redeemed, and Expiring Soon amounts update to reflect any rewards that have been redeemed.
For more help, see https://shop.oracle.com/apex/f?p=700:1002::::RP.