Monitoring an Import Appliance Request's Status

Monitor the status of your import appliance request.

The time it takes to approve, prepare, and ship your appliance request varies and depends on various factors, including current available inventory. Oracle provides status updates daily throughout the appliance request and ship process.

Using the Console

Open the navigation menu and click Migration & Disaster Recovery. Under Data Transfer, click Imports. The Transfer Jobs page appears.
Choose a Compartment you have permission to work in under List scope. All transfer jobs in that compartment are listed in tabular form.
Click the transfer job for which you want to monitor associated appliance requests. The transfer job's Details page appears.
Find the appliance label Oracle assigned to your appliance request and look at the Status field under Transfer Appliances.

Here are the key status values to look for when monitoring your appliance request:

Requested: You successfully completed your request for an import appliance. The status displays Requested until Oracle approves your appliance request.
Rejected: Oracle denied your appliance request.

Important

If your appliance request is denied and you have questions, contact your Sales Representative or file a Service Request (SR).

Oracle Preparing: Oracle approved your appliance request. The status displays Oracle Preparing until the import appliance is shipped to you.
Shipping: Oracle completed the necessary preparations and shipped your import appliance. When the import appliance is shipped, Oracle provides the serial number of the import appliance, the shipping vendor, and the tracking number in the Transfer Appliance Details. The status displays Shipping until the import appliance is delivered to you.
Delivered: The shipping vendor delivered your import appliance. When the import appliance is delivered, Oracle provides the date and time the import appliance was received in the Transfer Appliance Details. The status displays Delivered.

Using the CLI

Use the oci dts appliance show command and required parameters to monitor the status of your import appliance request.

oci dts appliance show --job-id job_id --appliance-label appliance label [OPTIONS]

For a complete list of flags and variable options for CLI commands, see the Command Line Reference.

For example:

oci dts appliance show --job-id ocid1.datatransferjob.oc1..exampleuniqueID --appliance-label XAKWEGKZ5T
					
{
  "data": {
    "appliance-delivery-tracking-number": null,
    "appliance-delivery-vendor": null,
    "appliance-return-delivery-tracking-number": null,
    "creation-time": "2020-05-20T22:08:13+00:00",
    "customer-received-time": null,
    "customer-returned-time": null,
    "customer-shipping-address": {
    "address1": "2300 Oracle Way",
    "address2": null,
    "address3": null,
    "address4": null,
    "addressee": "Example, Inc.",
    "care-of": "Robert Smith",
    "city-or-locality": "Austin",
    "country": "USA",
    "email": "rsmith@example.com",
    "phone-number": "6035550100",
    "state-or-region": "TX",
    "zipcode": "78741"
  },
  "delivery-security-tie-id": null,
  "label": "XAKWEGKZ5T",
  "lifecycle-state": "REQUESTED",
  "next-billing-time": null,
  "return-security-tie-id": null,
  "serial-number": null,
  "transfer-job-id": "ocid1.datatransferjob.oc1..exampleuniqueID",
  "upload-status-log-uri": "JAKQVAGJF/XAKWEGKZ5T/upload_summary.txt"
  }
}

The request status is displayed as the value for lifecycle-state.

Oracle Cloud Infrastructure Documentation

Monitoring an Import Appliance Request's Status

Using the Console

Using the CLI