Unlocking a User
Unlock a user account in an OCI IAM identity domain.
After a consecutive number of unsuccessful sign-in attempts, a user account is locked. The user receives a notification with a link that they can use to reset their password and unlock their account. An administrator can unlock accounts without requiring a password reset using the Unlock User option on the user details page. If you don't have administrative rights, the Unlock User option isn't available.
- Open the navigation menu and click Identity & Security. Under Identity, click Domains.
- Click the name of the identity domain that you want to work in. You might need to change the compartment to find the domain that you want. Then, click Users.
- Click the user account that you want to unlock.
- Click More actions, and select Unlock User.
- In the Confirmation window, click OK.
Note
If a user account is locked and the user or an administrator doesn't unlock it, then IAM unlocks it automatically after a specified time period. An administrator can set this time period from 5 minutes to 24 hours.
If a user account is locked and the user or an administrator doesn't unlock it, then IAM unlocks it automatically after a specified time period. An administrator can set this time period from 5 minutes to 24 hours.