Oracle Cloud Infrastructure Documentation

Downloading a Diagnostic Bundle

Describes how to download a completed diagnostic bundle for a Roving Edge Infrastructure device to your local computer.

Using the Device Console

  1. Open the navigation menu and select Node Management > Diagnostic Bundles. The Diagnostic Bundles page appears. All the diagnostic bundles are listed in tabular form.
  2. Click the diagnostic bundle that you want to download. The diagnostic bundle's Details page is displayed.
  3. Under Resources, click Bundles. The Bundles page is displayed.
  4. Wait until the diagnostic bundle is in a Completed state, then proceed to the next step.
  5. Click the the Actions menu (Actions Menu) to the right of the diagnostic bundle and select Download Bundle. The Download Diagnostic Bundle dialog box appears.
  6. Click Download. The diagnostic bundle is downloaded to your local computer as a tar.gz file in your browser's download folder. This file is encrypted. You must decrypt it before you can forward it to Oracle Support.

What's Next?

Decrypt and submit the diagnostic bundle to Oracle Support. See Decrypting and Submitting a Diagnostic Bundle.