Oracle Cloud Infrastructure Documentation

Get Details for a Service

Use this API to get details for a service.

API

/cemli/v1/users/{userEmail}/customers/{supportIdentifier}/services/{serviceType}/

Scope and AuthZ

  • You must have mcs:oci:api:User scope to access this API.
  • You can get details for a service that belongs to your customer.
  • You can use CEMLI user API only if your customer has opted-in for CEMLI, Bounce, or Configure functionality.

Headers

  • Authorization: Bearer <Token>

    Where <Token> is the OAUTH token returned by the Authorization Server (JWT Token).

  • Identifier: <JWKS Identifier>

    Where <JWKS Identifier> is the GUID generated when JWKS URI is set by customer admin in self-service platform.

Base Path

/cemli/v1/

Dependency

Functionality

  • This API allows you to get details for a service (support identifier or service type combination) including instances.
  • Response field that requires an explanation:
    • label indicates the instance or target.

Verb

GET

Parameters

Name Type Description Mandatory
supportIdentifier Path parameter Customer Support Identifier (CSI) Yes
serviceType Path parameter Service type (For example, EBSO, EBSZ, or EBSI) Yes
userEmail Path parameter User's email Yes

Sample response

{
  "customerCode": "OSAC",
  "customerId": 4165,
  "customerName": "Oracle Systems Assurance Center",
  "instances": [
    {
      "cirl": "CSI=15427061#SERVICE=346181857#ENV=Stage#INSTANCE=SCMATI",
      "id": 351113537,
      "label": "SCMATI",
      "name": "SCMATI",
      "prioritization": "Implementation Services@OPC",
      "type": "Stage"
    },
    {
      "cirl": "CSI=15427061#SERVICE=346181857#ENV=Test#INSTANCE=OMCEBSOR3",
      "id": 1243434,
      "label": "OMCEBSOR3",
      "name": "OMCEBSOR3",
      "prioritization": "Implementation Services@OPC",
      "type": "Test"
    },
    {
      "cirl": "CSI=15427061#SERVICE=346181857#ENV=Test#INSTANCE=OMCSEBSOR3",
      "id": 124356,
      "label": "OMCSEBSOR3",
      "name": "OMCSEBSOR3",
      "prioritization": "Implementation Services@OPC",
      "type": "Test"
    },
    {
      "cirl": "CSI=15427061#SERVICE=346181857#ENV=Test#INSTANCE=LSWDB1",
      "id": 349033167,
      "label": "LSWDB1",
      "name": "LSWDB1",
      "prioritization": "Implementation Services@OPC",
      "type": "Test"
    },
    {
      "cirl": "CSI=15427061#SERVICE=346181857#ENV=Test#INSTANCE=TOSA91",
      "id": 350005681,
      "label": "TOSA91",
      "name": "TOSA91",
      "prioritization": "Implementation Services@OPC",
      "type": "Test"
    }
  ],
  "phase": "Implementation",
  "serviceId": 363337225,
  "serviceName": "Description",
  "typeCode": "EBSI"
}