Searching for Records
Search records of interest using search functionality in the Incidents List view tab.
Available search criteria include:
-
locator number
-
summary
Viewing Data for a Group of Services
Oracle Pulse lets you create groups of services for which to generate your reports. To do this:
-
Click the My Services option in the upper right corner of the page.
The My Services side pane opens.
-
Select the check boxes corresponding to the services you want to include in your service group.
-
Click Apply to save your changes and create your service group. The data on the Incidents Dashboard is refreshed to show data only for the services you have selected, and the My Services option, along with the number of selected services, is displayed in the upper part of the dashboard.
For more information about the My Services feature, see the Working with Service Groups section in Working with Oracle Pulse.