Troubleshoot

Depending on the type of issue you may encounter while using Oracle Cloud Infrastructure Database Migration, you can use the Metrics graphs in the OCI Console, the log and trail files found in the manual backup, or logs from the Migrations page to help determine the root cause and update your migration configuration.

• Metrics
  Metrics are collected every five minutes for each deployment. The data produced can help you troubleshoot issues that you may encounter.

• Alarms
  For each metric on the Details page, you can create an alert to inform you when a condition is met. For example, you can create an alarm to notify you when OCPU consumption is less than 50%.

• Logs
  The Database Migration Jobs Details page provides detailed error information and access to logs for troubleshooting performance.

• Error messages
  Error message are reported in the Jobs output log in Oracle Cloud Infrastructure Database Migration.

• Work request details
  The Database Migration Jobs Details and Migration Details pages provide a resource work request list.

• Connection creation failures
  In Oracle Cloud Infrastructure Database Migration, if you have a Connection (odms-connection) resource in failed state use the following steps to gather more details about the failure.

• Connectivity issues
  Use this feature to test the connectivity before you create or start the migration.

• Migration creation failures
  In Oracle Cloud Infrastructure Database Migration, if you have a Migration (odms-migration) resource in failed state use the following steps to gather more details about the failure: