When you set up a Apple Messages for Business channel, users can chat with your digital assistant through the Apple Messages for Business user interface.

Here's the process for setting up a channel:

1. Set up an Apple Messages for Business account in which you designate Oracle Digital Assistant as a messaging service provider.
2. Using the token you receive after creating the Apple Messages for Business account, create a channel in Digital Assistant .

The following pages will guide you through the steps for setting up an Apple Messages for Business channel.

• Step 1: Set Up an Apple Messages for Business Account
• Step 2: Create a Channel in Digital Assistant
• General Capabilities Supported
• Supported Apple Messages for Business Features