Backend Integration

You can integrate skills with backend services, such as your company's APIs and the Oracle Cloud Infrastructure APIs, using either the built-in Call REST Service component or through your own custom components. Custom components are also useful for complex processing.

Note

In addition to the Call REST Service component and custom components, you can use entity event handlers (EEH) to access backend services and do complex processing. When deciding which one to use, ask yourself these questions:

  • Is the call needed in the context of a composite bag entity? In this case, you can use an EEH.

  • Should the outcome of the call determine the next transition? This would be a case for the Call REST Service component or a custom component.

The following pages will guide you through the concepts behind and the steps for setting up backend integration for your skills.