Tutorial: Pass Customer Information to a Live Chat
You can get a hands-on look at passing information to a live chat by walking through this tutorial, which is part 2 of a series:
Note
This tutorial uses the deprecated YAML mode for the dialog flow. However, you can get similar results if you use the newer (and preferred) Visual Flow Designer mode, which requires much less hand-coding.
This tutorial uses the deprecated YAML mode for the dialog flow. However, you can get similar results if you use the newer (and preferred) Visual Flow Designer mode, which requires much less hand-coding.