Improved support engagement and ticket creation powered through chat
- Services: Support Management
- Release Date: June 24, 2024
When you create a support request, you enter a guided support flow powered by OCI Generative AI chat. It’s trained …
5 Release Notes
When you create a support request, you enter a guided support flow powered by OCI Generative AI chat. It’s trained …
You can now use the Support Center dashboard in the Oracle Cloud Infrastructure Console to manage your support requests, see …
If you use an identity provider other than IAM, IDCS, or Okta, you can now access support in the Console …
You can now create, view, and manage support tickets from the Help menu in the Console. For more information, see …
With the introduction of the Support Management service, you can create and manage support requests using RESTful API endpoints. For …