get

Description

Gets the specified support ticket. For more information, see [Getting Details for a Support Request].

Usage

oci support incident get [OPTIONS]

Required Parameters

--compartment-id, -c [text]

The OCID of the tenancy.

--incident-key [text]

Unique identifier for the support ticket.

Optional Parameters

--bearertoken [text]

Token that provided by multi cloud provider, which help to validate the email.

--bearertokentype [text]

Token type that determine which cloud provider the request come from.

--csi [text]

The Customer Support Identifier (CSI) number associated with the support account. The CSI is required for technical support tickets and optional for limits and billing tickets.

--domainid [text]

The OCID of identity domain. DomainID is mandatory if the user is part of Non Default Identity domain.

--from-json [text]

Provide input to this command as a JSON document from a file using the file://path-to/file syntax.

The --generate-full-command-json-input option can be used to generate a sample json file to be used with this command option. The key names are pre-populated and match the command option names (converted to camelCase format, e.g. compartment-id –> compartmentId), while the values of the keys need to be populated by the user before using the sample file as an input to this command. For any command option that accepts multiple values, the value of the key can be a JSON array.

Options can still be provided on the command line. If an option exists in both the JSON document and the command line then the command line specified value will be used.

For examples on usage of this option, please see our “using CLI with advanced JSON options” link: https://docs.cloud.oracle.com/iaas/Content/API/SDKDocs/cliusing.htm#AdvancedJSONOptions

--homeregion [text]

The region of the tenancy.

--idtoken [text]

IdToken that provided by multi cloud provider, which help to validate the email.

--ocid [text]

User OCID for Oracle Identity Cloud Service (IDCS) users who also have a federated Oracle Cloud Infrastructure account. User OCID is mandatory for OCI Users and optional for Multicloud users.

--problemtype [text]

The kind of support request.