Overview of Generative AI Agents Service

A retrieval-augmented generation (RAG) agent is a type of artificial intelligence application that combines retrieval and generation capabilities to produce responses. The RAG agent retrieves relevant documents or data from a knowledge source and then uses a language generation model to create a coherent and contextually relevant answer based on the retrieved information. This approach leverages both the factual accuracy of retrieval methods and the flexibility of generative models, making it useful for tasks that require both depth of knowledge and fluency in response generation. You can use the RAG agents in OCI Generative AI Agents for the following use cases:

• Customer Support: In the customer service industry, RAG agents can retrieve information from a company’s knowledge base to provide correct and contextually relevant answers to customer inquiries, reducing response times and improving customer satisfaction.
• Legal Research: Legal professionals can use RAG agents to quickly find precedents and relevant case law from vast legal databases, streamlining the research process and ensuring thorough consideration of relevant legal texts.
• Healthcare and Medical Guidance: In healthcare, RAG agents can help doctors and medical staff by providing diagnostic support, retrieving medical literature, treatment protocols, and patient history to suggest potential diagnoses and treatments.
• Financial Analysis: In finance, RAG agents can analyze large volumes of financial data, reports, and news to provide analysis and recommendations for traders and analysts, helping them make informed investment decisions.
• Educational Tutoring: RAG agents can function as personal tutors, providing students with explanations, resources, and answers to questions by accessing educational content and tailoring explanations to the student’s current level of understanding.
• Content Creation: In media and content creation, RAG agents can help writers and journalists by pulling information on specific topics, suggesting content ideas, and even drafting sections of articles based on the latest data and trends.
• Technical Support and Troubleshooting: RAG agents can guide users through technical troubleshooting processes by accessing and synthesizing technical manuals and support forums to offer step-by-step help.
• Supply Chain Management: In supply chain and logistics, RAG agents can provide insights by retrieving and synthesizing information on inventory levels, supplier data, and logistic metrics to optimize operations and predict potential disruptions.
• Real Estate Market Analysis: RAG agents can help real estate professionals by aggregating and analyzing data from several sources, including market trends, property listings, and regulatory changes, to provide comprehensive market analyses.
• Travel Planning and Help: In the travel industry, RAG agents can serve as interactive travel guides, pulling information on destinations, weather, local attractions, and regulations to provide personalized travel advice and itineraries.

Each of these use cases shows how RAG agents can enhance efficiency and decision-making by combining the retrieval of specific, relevant information with the generation of insightful, context-aware responses.

Oracle hosts its OCI services in regions and availability domains. A region is a localized geographic area, and an availability domain is one or more data centers in that region. OCI Generative AI Agents is hosted in the following regions:

See About Regions and Availability Domains for the list of available OCI regions, along with associated locations, region identifiers, region keys, and availability domains.