Oracle Cloud Infrastructure Documentation

Resetting Devices

You can reset your Roving Edge Infrastructure device to various levels. Use this feature if your device is not functioning correctly and you cannot recover it using regular troubleshooting operations such as rebooting.

Resetting your device affects its on-device services. If a service has been modified by a system upgrade, resetting the device reverts the service to its original version. All virtual machine (VM) instances, block and boot volumes, network configurations are deleted by resetting your device. The state of IAM service is also removed. The system prompts you for a new root password, and after that the IAM is reinitialized to the blank state with only the root user active.

Object storage contents are not automatically deleted in the same manner as the other services. When you perform a factory reset, you are prompted to select one of the following object storage options:

Your device must be running and connected to your controlling host running terminal emulation software such as PuTTY to reset the device. See Set Up Terminal Emulation for more information.

  1. Using terminal emulation, select the Reset Device menu option. The following options appear:

    • Factory Reset: This option deletes all VM instances, boot volumes and block volumes on the device. All system upgrades are rolled back. All user information is deleted and a single root user is created. All objects in the object storage are deleted, including VM images and audit logs.

    • Service Reset: This option deletes all VM instances, boot volumes and block volumes on the device. All user information is deleted and a single root user is created. Objects in the object storage remain untouched.

    • Network Reset: This option resets the network configuration values to the factory default for items such as DNS servers. User-configured values, such as IP addresses are removed. See Configure Network Parameters after you reset the network to reestablish your networking.

  2. The following options appear:

  3. Enter the device passphrase when prompted. See Unlock the Device for more information.

  4. Enter the new user root password when prompted.

Object storage contents are not automatically deleted in the same manner as the other services. When you perform a factory reset, you are prompted to select one of the following object storage options:

  • Preserve objects: Deletes all VM instances, boot volumes and block volumes on this device. All system upgrades are rolled back. All user information is deleted and a single root user is created. All objects in object storage remain untouched.

  • Do not preserve objects: Deletes all VM instances, boot volumes and block volumes on this device. All system upgrades are rolled back. All user information is deleted and a single root user is created. All objects in object storage are deleted.