Oracle Cloud Infrastructure Documentation

Troubleshoot Other Issues

This topic describes common problems that you might encounter with Oracle Analytics Cloud and explains how to solve them.

Topics

How do I diagnose issues with Oracle Analytics Cloud?

If you experience issues with your service, make a note of the Oracle Cloud ID (OCID) allocated to the service and contact Oracle Support for assistance.

Where do I find the OCID for my service?

In the Oracle Cloud Infrastructure Console, navigate to the Analytics Cloud page. Click the action menu for your instance and select Copy OCID .
Description of console_oac_ocid.jpg follows

When do I contact Oracle Support?

If you encounter a problem creating a service, record any error messages you see in the user interface, and contact Oracle Support for assistance.

Contact Oracle Support if you want help with your service:

  • You experience performance issues.

  • Your service isn't available.