Desktop Audio Doesn't Work
The audio may not work when using the virtual desktop if you are using the web client or the administrator has limited audio access.
Web client does not support audio
Use the installed client if you need audio when using the virtual desktop.
Audio access has been limited by the administrator
To use audio on the virtual desktop, the desktop administrator must enable microphone and speaker access when configuring the desktop pool. Contact the desktop administrator for assistance. See Viewing Your Desktop Status for information about viewing desktop administrator contact details.
Audio access is not enabled for the desktop client
In addition to the desktop administrator enabling microphone and speaker access when configuring the desktop pool, the user must ensure that audio access is enabled through device sharing on the client.
- From the system tray, right-click on the Secure Desktops client icon to display the Device Sharing menu.
- Ensure Microphones and Speakers are selected and click Allow.
Changes take effect the next time you connect.
Microphone not supported on Linux desktop
Linux desktops do not allow audio input.