Oracle Cloud Infrastructure Documentation

Viewing Your Desktop Status

Use the Desktops page to view the state of your virtual desktop and who to contact if you have issues.

  1. In the Secure Desktops interface, click Desktops in the left navigation.
  2. View the Desktop status for each of your virtual desktops.
    Status Description
    Available - new desktop You have access to this desktop, but haven't used it before. You must open it to start the desktop. See Connecting to Your Desktop.
    Available - opening The service is creating the desktop resources and bringing the desktop online.
    Available - updating The service is either starting or stopping the desktop.
    Available This desktop has been opened and it's ready to use. See Connecting to Your Desktop.
    Available - failed The desktop has encountered an error and failed. Try to open it again. See Troubleshooting Secure Desktops.
    Unavailable - All desktops are in use There aren't any available desktops in the pool.
  3. To view desktop administrator contact details, select the Actions icon ( Actions icon ) associated with your desktop and then select Help from the menu.
    Note

    Details are only available if the desktop administrator has defined the Administrator Contact Details attribute for the desktop pool. See Desktop Pool Parameters.

See also for Desktop Administrators: