CreateTechSupportItemDetails

class oci.cims.models.CreateTechSupportItemDetails(**kwargs)

Bases: oci.cims.models.create_item_details.CreateItemDetails

Details about the issue that the technical support ticket relates to. Avoid entering confidential information. For information about TECH support tickets, see Creating a Technical Support Request.

Methods

__init__(**kwargs) Initializes a new CreateTechSupportItemDetails object with values from keyword arguments.
get_subtype(object_dictionary) Given the hash representation of a subtype of this class, use the info in the hash to return the class of the subtype.

Attributes

category Gets the category of this CreateItemDetails.
issue_type Gets the issue_type of this CreateItemDetails.
name Gets the name of this CreateItemDetails.
sub_category Gets the sub_category of this CreateItemDetails.
type Gets the type of this CreateItemDetails.
__init__(**kwargs)

Initializes a new CreateTechSupportItemDetails object with values from keyword arguments. The default value of the type attribute of this class is tech and it should not be changed. The following keyword arguments are supported (corresponding to the getters/setters of this class):

Parameters:
  • type (str) – The value to assign to the type property of this CreateTechSupportItemDetails.
  • category (oci.cims.models.CreateCategoryDetails) – The value to assign to the category property of this CreateTechSupportItemDetails.
  • sub_category (oci.cims.models.CreateSubCategoryDetails) – The value to assign to the sub_category property of this CreateTechSupportItemDetails.
  • issue_type (oci.cims.models.CreateIssueTypeDetails) – The value to assign to the issue_type property of this CreateTechSupportItemDetails.
  • name (str) – The value to assign to the name property of this CreateTechSupportItemDetails.
category

Gets the category of this CreateItemDetails.

Returns:The category of this CreateItemDetails.
Return type:oci.cims.models.CreateCategoryDetails
static get_subtype(object_dictionary)

Given the hash representation of a subtype of this class, use the info in the hash to return the class of the subtype.

issue_type

Gets the issue_type of this CreateItemDetails.

Returns:The issue_type of this CreateItemDetails.
Return type:oci.cims.models.CreateIssueTypeDetails
name

Gets the name of this CreateItemDetails. The display name of the ticket. Avoid entering confidential information.

Returns:The name of this CreateItemDetails.
Return type:str
sub_category

Gets the sub_category of this CreateItemDetails.

Returns:The sub_category of this CreateItemDetails.
Return type:oci.cims.models.CreateSubCategoryDetails
type

Gets the type of this CreateItemDetails. The type of the ticket.

Returns:The type of this CreateItemDetails.
Return type:str