Enabling Diagnostics Minimum Services Mode

On a Roving Edge device, before you can create a diagnostics bundle in minimum services mode, you must enable minimum services mode on the device.

Note

You don't need to enable standard mode if you plan to create the diagnostics bundle in normal mode. See Collecting Roving Edge Device Diagnostic Information.
  1. From your computer, connect to the device serial console.

    See Cable the Roving Edge Device and Set Up Terminal Emulation.

  2. Enter your unlock passphrase.

    The serial console main menu is displayed.

  3. Enter the menu number that corresponds to Diagnostics.

    The Diagnostics Menu is displayed:

    Diagnostics Menu           
        ---------------------------------------
     
     1) Enable Diagnostics Data Collection Mode
     2) Exit Diagnostics Data Collection Mode
     3) Show Diagnostics Bundle Encryption Key
     4) Help
     
     Enter command number (or press Ctrl+C to go back):
  4. In the Diagnostics Menu, enter the number for Show Diagnostics Bundle Encryption Key.

    The encryption key is displayed. Example:

    Diagnostics Bundle Encryption Key: abc1234567abc1234567abc1234567
  5. Copy the key to a safe place. You need it later to decrypt the diagnostics bundle.

  6. Press Enter to return the Diagnostics Menu.

  7. Enter the number for Help.

    The output shows you how to decrypt the diagnostic bundle file after you have downloaded it.

  8. Press Enter to return to the Diagnostics Menu.

  9. Enter the number for Enable Diagnostics Data Collection Mode.

  10. Enter the number for Enable Minimum Services Mode.

    Standard mode is enabled and the following credentials are displayed:

    Data Collection Minimum Services Mode Enabled.
     -----------------------------------
     | Basic Auth: (One Time password) |
     | user: diag                      |
     | password: <generated-passwd>    |
     -----------------------------------
     
     Confirm device reboot to enable diagnostics data collection minimum services mode (Y/y):
    
     Please Enter: 
  11. Copy the user and password to a safe place. You might need these credentials if Oracle Support assists you with submitting the bundle.

  12. Enter Y to reboot the device.

    The device is rebooted with the minimum services required to create the diagnostics bundle.

  13. After the device is rebooted, unlock the device as usual.

What's Next?

Create a Diagnostics Bundle using the CLI.