Oracle Cloud Infrastructure Documentation

Desktop Screen is Locked

Desktop users that do not have a desktop password should disable the screen lock.

If screen locking is enabled, you will be prompted for a password for DesktopUser (Windows) or desktopuser (Oracle Linux). You are not aware of this password as it is generated by the service. See User Accounts for more information.

Reopen Your Desktop and Disable Screen Lock

  1. Caution

    Your desktop session may not be saved and you may lose data.
    Close the installed client window or web browser.
  2. Ask your desktop administrator to restart the desktop instance. See Viewing Your Desktop Status for information about viewing desktop administrator contact details.
  3. Open the desktop again.
  4. Disable the screen lock in your desktop to prevent this happening again.