Support Management

The Support Center in the Oracle Cloud Console has been migrated to use the same backend as the newly ...

Oracle Cloud Success Protection is a personalized, proactive service that includes a team of cross-functional domain experts to help ...

When you create a support request, you enter a guided support flow powered by OCI Generative AI chat. It’s trained ...

You can now use the Support Center dashboard in the Oracle Cloud Infrastructure Console to manage your support requests, see ...

If you use an identity provider other than IAM, IDCS, or Okta, you can now access support in the Console ...

You can now create, view, and manage support tickets from the Help menu in the Console. For more information, see ...

With the introduction of the Support Management service, you can create and manage support requests using RESTful API endpoints. For ...